Terms of service

Terms of Service

Last updated: 21/07/2026

These Terms of Service govern your use of INTIMAVA and the purchase of products through our website. By placing an order with us, you agree to these terms.

1. About Us
INTIMAVA is an online retailer of intimate apparel. For any questions, you can reach us at support@intimava.com.

2. Products and Pricing
We make every effort to display our products and pricing accurately. However, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. All prices are shown in the currency displayed at checkout and are subject to change.

3. Orders and Payment
When you place an order, you are making an offer to purchase, which we may accept or decline. Payment is processed securely at checkout. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or product unavailability.

4. Shipping
Estimated delivery times are provided for guidance only and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs processes outside our control.

5. Right of Withdrawal
If you are a consumer in the European Union or United Kingdom, you generally have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason. However, due to the intimate and hygiene-sensitive nature of our products, this right does not apply once the hygiene liner or seal has been removed, broken, or the item has been worn, in accordance with applicable consumer protection law. Please see our Refund Policy for full details on returns and exchanges.

6. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of INTIMAVA or its licensors and may not be copied, reproduced, or used without prior written permission.

7. Limitation of Liability
To the fullest extent permitted by law, INTIMAVA is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Nothing in these terms limits any liability that cannot be excluded under applicable law.

8. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Governing Law
These terms are governed by the laws of Spain, without regard to conflict of law principles.

10. Contact
If you have any questions about these Terms of Service, please contact us at support@intimava.com.